Learning and Development Manager at Medecins Sans Frontieres

Main Objective and Responsibility

• The Learning and Development manager provides strategic and functional expertise and advice in learning & development, with the aim to plan and apply processes and activities that foster the development of a diverse and competent workforce to achieve the missions’ operational goals effectively.

General Accountabilities

• With the support of the HR Coordinator and in collaboration with the coordination, responsible to define, develop, promote, apply, follow up and advise on the learning and development strategy of the mission with the aim to develop MSF staff (and external collaborators, where relevant) to achieve the mission’s operational objectives effectively.
• Contribute to developing advanced, innovative and useful learning and development solutions and initiatives for the global workforce that enable continuity and transfer within and across the missions and other MSF entities and local partners, i.e. talent development, securing a variety of L&D applications – including coaching, mentoring, adequate onboarding, etc.
• Advice and support coordinators, managers and supervisors to create supportive learning environments and apply appropriate learning and development processes, tools and best practices, including how to identify and address learning needs, gaps and opportunities.
• Influence stakeholders by building buy-in for the most appropriate learning and development approach for specific situations in accordance with mission and OC-level learning and development and OPS strategies.
• Proactively plan and lead the learning and development annual planning and budget process based on learning needs analyses and strategic operational and organizational objectives.
• Proactively seek to increase access to learning and development opportunities for all employees of the missions including identifying synergy/exchanges/collaboration with other MSF sections and other local institutions.
• Plan, develop and follow up on mission-wide or project-specific staff learning and development activities by identifying and addressing learning needs and opportunities that maximize staff development to achieve operational objectives.
• Advise employees and coordinators, managers and supervisors in the mission on application of individual development and potential growth paths for themselves and their direct reports.

MSF Section / Context Specific Accountabilities:

• Advise and support the line managers and employees in their understanding of the concepts of Performance Management and contribute to develop their competencies to implement performance management according to standards.
• Develop and support the implementation of the OCA onboarding program in the mission according to the OCA Onboarding Guideline.
• Develop and promote activities and processes to increase the application of learning within the mission to increase the impact of L&D activities on individual and organisational performance.
• Recruit, train, mentor and coach L&D Implementers &/or L&D Officers
• Travel regularly to projects to support planning, implementation, and follow up of L&D activities, to advise on future learning and development processes & programs, and to secure connection to operational objectives
• Contribute to the establishing the foundations of a new staffing model by implementing specific talent management activities to guarantee its sustainability.

Mission Specific Accountabilities:

• Frequent visit to all MSF OCA locations in Nigeria to support the team on any challenges related to L&D
• Preapare mission training calander and share with the teams implelemeation and follow up.
• Manages training base in Sokoto, ensure that training venue and all training equipments are available (especially equipments with long life span).
• Follow up contracts for training venues to ensure that renewal is done on time.
• Check all training invoices and send to relavant Managers for approval and validation

Requirements (Qualifications / Experience / Knowledge)

• Education: Degree in the field of HR, learning and development, organizational development or relevant experience.
• Experience: Working experience of at least two years in a learning and development position.
• Desirable previous experience in MSF or other NGO in developing countries.
• Languages Essential mission working language.
• Desirable local language(s).
• Competencies Results and Quality Orientation, Teamwork and Cooperation, Behavioural Flexibility,
• Commitment to MSF Principles, Stress Management