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  • Posted: Jun 8, 2022
    Deadline: Not specified
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    OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
    Read more about this company

     

    Lead Trainer

    Location: Ikeja, Lagos

    Job Description

    • Our client is currently looking to hire a lead trainer to help employees cultivate their skills and knowledge.
    • You will provide complete training to share your expertise in ways that motivate others. This company is into Business process Outsourcing, sale of Customer engagement solutions, Business productivity solutions and cloud solution services.

    Responsibilities

    • Liaise with managers to determine training needs and schedule training sessions
    • Design effective training programs
    • Supervise trainer’s work, coordinate and review logistics of training materials.
    • Conduct seminars, workshops, individual training sessions etc.
    • Prepare educational material such as module summaries, videos etc.
    • Support and mentor new employees
    • Keep attendance and other records
    • Manage training budgets
    • Conduct evaluations to identify areas of improvement
    • Monitor employee performance and response to training

    Requirements and skills

    • B.Sc / BA in Business, HR, Finance or relevant field
    • At least 4 years work experience.
    • Proven experience as corporate trainer
    • Understanding of effective teaching methodologies and tools
    • Willingness to keep abreast of new techniques in corporate teaching
    • Proficient in MS Office (esp. Powerpoint); e-learning software is an asset
    • Phenomenal communication, presentation and public speaking skills
    • Organizationaland time management abilities
    • Critical thinking and decision making.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@outcess.com using the Job Title as the subject of the email.

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