Key Account Manager (Wine and Spirit) at Great Brands

JOB RESPONSIBILITIES:-

• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
• Research key customer wants and needs
• Suggest solutions that answer clients needs and wants
• Ensure the ordered products are delivered in a timely manner
• Serve as contact point for key customers and internal teams
• Resolve customers' complaints in an effective and respectful way
• Gather, report and communicate customers' feedback on service, technology and product delivery
• Research and source new potential clients
• Measure, track and analyze key account metrics
• Create reports for upper management
• Keep abreast with industry and market trends and best practices

Required experience;

• At least 5 years hands on the role.