Jumia Sales Representatives at Zhongxin Network Technology Company Limited

Job Summary

• A Sales Manager at Jumia is responsible for driving sales growth, managing vendor relationships, leading sales teams, and improving customer acquisition across online and offline channels.

Key Responsibilities

• Develop and execute sales strategies to achieve revenue and growth targets
• Lead and supervise sales representatives, agents, or account managers
• Monitor daily, weekly, and monthly sales KPIs and performance reports
• Build and maintain relationships with vendors, merchants, and strategic partners
• Identify new business opportunities and market expansion areas
• Coordinate promotional campaigns and pricing strategies with marketing teams
• Analyze sales data to improve customer acquisition and profitability
• Train and mentor sales staff to improve productivity and performance
• Resolve customer or vendor issues related to sales and service delivery
• Ensure proper stock availability and product assortment management

Key Performance Indicators (KPIs)

• Revenue growth
• Gross Merchandise Volume (GMV)
• Customer acquisition rate
• Vendor retention and satisfaction
• Sales conversion rate
• Team target achievement.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field
• 3–5+ years of sales or business development experience
• Strong leadership and communication skills
• Experience in e-commerce, retail, FMCG, or telesales is an advantage
• Ability to meet aggressive sales targets
• Strong analytical and reporting skills
• Knowledge of CRM systems and Microsoft Excel/Google Sheets

Preferred Skills

• Negotiation and vendor management
• Team leadership and coaching
• Data-driven decision-making
• Customer relationship management
• Strategic planning and execution.