IT Support Officer at South Shore Women's Clinic

Description 

• Identifies and procures the hardware and software needed to satisfy user requirements.
• Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
• Loads appropriate software packages such as operating systems, networking components and office applications.
• Assists in the customization and adaptation of existing programs to meet users’ requirements.
• Provides telephone, in-person and online support to end-users.
• Coordinates activities with network services and information systems groups.
• Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
• Refers major hardware problems to service personnel for correction.
• Connects users to networks and provides initial training in facilities and applications.
• Administers e-mail and anti-virus systems.
• Rotates daily back-up media.
• Assists in research and procurement of computer accessories and supplies.
• Website and Electronic Medical Record Software Management.
• SEO Optimization.
• Performs other duties as assigned.
• Develop attendance report from Biometric device weekly.