IT Support - COVID 19 - Sero Prevalence Survey at Maryland Global Initiatives Corporation Nigeria (MGIC)

Employment Type: Temporary

Duties and Responsibilities

• Support and troubleshoot applications and services on computers, networks, and mobile devices.
• Ensure all systems remain functional, available, and secure
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Undertaking scheduled maintenance upgrades.
• Any other task assigned by supervisor.
• Talking to clients and computer users to determine the nature of problems
• Investigating, diagnosing, and solving computer software and hardware faults
• Checking computer equipment for electrical safety
• Maintaining records of software licenses
• Managing stocks of equipment, consumables, and other supplies.
• Provide orientation and guidance to users on how to operate new software and devices.

Qualifications

Education:

• Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or equivalent demonstrable experience.

Experience:

• Experience: 3 - 5 years
• 2 years systems development, support provision or systems analysis experience

Experience, Knowledge, and Skills:

• A good understanding of systems and systems thinking are a plus
• Good knowledge of Microsoft Excel
• Good collaboration and communication skills
• Some experience developing web applications using at least one popular web framework.
• Some experience in software development and coding (C# prefarably) added advantage
• Good understanding of Structured Query Language (SQL) added advantage
• Strong organizational, time management, computer and communication skills to strengthen and cultivate a relationship to help achieve organizational goals.
• Excellent verbal and written communication skills. Fluency in English required.
• Ability to speak Hausa will be an added advantage