IT Specialist at National Institute of Credit Administration

Job Summary

• We are seeking an experienced IT Specialist to join our team! 
• As an IT Specialist, you will provide technical assistance and support to our employees, ensuring seamless operation of our systems and technology. 

Key Responsibilities

• Provide technical support for hardware, software, and network issues
• Troubleshoot and resolve technical problems via phone, email, or in-person
• Configure and maintain computer systems, laptops, and mobile devices 
• Install and update software and hardware 
• Monitor system performance and report issues to management 
• Collaborate with IT team members to resolve complex technical issues 
• Document technical issues and resolutions 
• Bold, lively, inspiring, and exciting when speaking to individuals and audience. 

Requirements

• Educational qualification - BSC in Information Technology with 2+ years of IT experience 
• A+ or equivalent certification - Proficiency in Windows, macOS, and mobile operating systems 
• Experience with IT service management software 
• Excellent problem-solving and communication skills 
• Ability to work independently and as part of a team 
• Experience with cloud-based technologies (AWS, Azure, Google Cloud) 
• Familiarity with ITIL best practices - Certification in cybersecurity or networking 
• Successful candidates MUST be available to resume immediately.