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  • Posted: Nov 23, 2021
    Deadline: Nov 30, 2021
  • Creditville Limited is an asset management company and a private lending institution registered in Nigeria. Creditville target customer base includes individuals on paid employment and SMEs in Nigeria. Creditville operates as a viable institution by hinging its services and operations on global best practices.
    Read more about this company


    IT Project & Lead Business Analyst

    Job Summary

    • Manage the delivery of IT Projects and conduct business analysis for the company to facilitate positive business outcomes.

    Principal Duties and Responsibilities

    • Review business requests of IT Projects (or new services) and lead delivery timeline and prioritization conversions.
    • Analyze digitalization initiative needs and balance competing interests; determine the resources needed to meet objectives and prioritize resources to solve problems.
    • Negotiate solution delivery timelines; ensure they are realistic for the IT Project engineers and acceptable to business stakeholders
    • Across the organization, educate process owners on how to identify and solve process challenges. Work with process owners and other business stakeholders to enable them to understand IT Project capabilities.
    • Mobilize relevant IT Project resources to deliver on project initiatives
    • Foster commitment, team spirit, resilience, and trust
    • Manage conflict swiftly toward a win-win solution.


    • Manage all service level agreements (SLAs) as regards IT Project services to all entities within the organisation
    • Produce high quality business requirement specification and design documents which accurately reflect business needs and can be clearly understood by all stakeholders.
    • Develop business process models that will facilitate process objectives.
    • Coordinate and facilitate User Acceptance Tests (UATs)
    • Develop business cases for IT Projects and monitor the benefits realization process
    • Submit a weekly performance report on the digitalization initiative roadmap

    Minimum Qualifications

    • Bachelor’s Degree from a reputable University
    • Minimum of 5-8 years’ relevant experience in financial services
    • ITIL foundation.

    Competency and Skill Requirements:

    • Working knowledge of the ITIL methodology; service strategy, service operations and continual service improvement
    • Expert level in use-case model development, interface prototyping and business case development
    • Exceptional communication skills – written, oral, interpersonal, and business presentation skills

    Leadership Competencies:

    • Strong stakeholder management skills
    • Demonstrated commitment to ethical standards and high level of integrity.
    • Strong leadership and people management skills.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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