IT Manager, Manufacturing Plant at Twining

Job Description

• As the IT Manager for TwiningsOvo's new Ovaltine production factory in Nigeria, you will play a pivotal role in establishing and maintaining the plant's IT ecosystem.
• Your primary responsibility will be to lead the end-to-end deployment of IT infrastructure, software systems, and other technology-related components necessary for the successful launch of the factory, ensuring alignment with the planned Go-live date.

Key Responsibilities

• Collaborate closely with cross-functional teams across countries (UK&I, India, and Nigeria teams), including BizTech, SSC, engineering, operations, and project management, to understand and support the implementation of the IT requirements for the factory.
• Responsible for executing Global IT strategy that encompasses hardware, software, networking, cybersecurity, and other technological necessities.
• Oversee the implementation of critical IT infrastructure of 3rd party and Internal systems, such as control systems, manufacturing software, and communication networks, to enable seamless production operations from day one.
• Lead the integration of 3rd Party ERP systems and relevant manufacturing software to streamline production processes and data management.
• Monitor and manage the progress of IT deployment activities, addressing any roadblocks or challenges that may arise to maintain the Go-live timeline.
• Ensure all IT systems are implemented as per the standards set by central BizTech and SSC teams
• Transition into a Business-As-Usual (BAU) role, overseeing the ongoing IT operations of the factory.
• Maintain and enhance the performance, reliability, and security of the plant's IT infrastructure, including control systems, networks, and software platforms.
• Collaborate with plant management and department heads to identify opportunities for continuous improvement and technological advancements that align with production goals.
• Work with business to identify opportunities to leverage technology to deliver Nigeria strategy from Commercial, supply chain, manufacturing and warehousing process and technology
• Primary point of escalation for IT issues within the Nigeria market – collaborating with SSC (Shared Service Centre) and Central BizTech teams
• Maintain an understanding of Nigerian compliance and regulatory requirements related to IT systems and services and partner with SSC and Central BizTech teams to ensure ongoing compliance
• Provide technical capability to own and resolve escalated incidents in collaboration with application owners, users and third parties and the SSC
• Maintain and manage relationships with key IT 3rd party suppliers to the Nigeria business

Skills, Knowledge And Expertise

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of 5 years experience in IT management roles, preferably within an industrial manufacturing environment.
• Solid understanding of plant IT infrastructure, including control systems, networks, cybersecurity practices, and system administration.
• Experiences in factory-related technology and automation
• Familiarity with local regulations and compliance standards pertaining to IT in the Nigerian manufacturing sector.
• Exceptional leadership, communication, and interpersonal skills tailored for plant operations.
• Ability to formulate and execute IT strategies that enhance plant productivity and efficiency.
• Proficiency in managing and optimizing industrial IT infrastructure, including SCADA systems, PLCs, and automation equipment.
• Expertise in implementing cybersecurity measures specific to manufacturing processes and safeguarding production data.
• Skill in leading, mentoring, and motivating a team of IT professionals focused on plant systems.
• Strong troubleshooting and technical support abilities for plant floor IT incidents.
• Proficiency in overseeing IT helpdesk operations within a manufacturing context.
• Skilful project management, ensuring timely and cost-effective execution of plant-focused IT projects.
• Familiarity with ERP systems and manufacturing software used in plant operations.
• Understanding of local regulations and compliance standards in Nigeria related to IT in manufacturing.