Intelligent Automation Lead (West Africa) at KPMG

Job Summary

At KPMG, you’ll find a world of opportunity, where our people give clients and communities the insights, they need to build a sustainable future. This role seeks a professional with cognate experience in Intelligent Automation (IA) to help clients automate business processes using technologies such as RPA, business process management (BPM), analytics and artificial intelligence. This is a West African role with responsibility for leading a team across the region, and the resource will be based in Lagos.

Job Details

Strategy

• Provide technical IA support to the Africa digital transformation team
• Leverage regional alliances with technology partners (e.g. Microsoft, Oracle, IBM, AWS, Google, etc) to drive proactive leads generation, joint pitch, pipeline management and conversions as they relate to intelligent automation
• Work with relevant functional areas and service lines across the Firm to deliver on client engagement and sales initiatives
• Leverage local and global KPMG artefacts, SMEs, and other network assets to advance the firm’s data & analytics agenda
• Manage, coach and grow the IA team
• Participate in the development and publication of thought leadership

Client Impact

• Develop and implement process improvement strategies that align with business objectives and deliver measurable results
• Provide leadership and guidance to cross-functional teams to ensure the successful delivery of process improvement/ operations transformation projects
• Design robotic systems from start to finish for clients
• Develop and implement software that will control robots
• Create prototypes and work on necessary components
• Perform integration tests and quality control
• Apply machine learning techniques to improve process outcomes
• Create complete documentation for robotic systems
• Monitor the use of robotic systems and optimize functionalities
• Troubleshoot defects in robot design and development
• Promote awareness of KPMG’s Intelligent Automation capabilities
• Identify business opportunities across Africa and develop new client relationships to expand the business and ensure a rich pipeline
• Provide subject matter expertise on IA for clients in relevant industries
• Lead business development activities including targeting key C-suite, proposing services and closing opportunities
• Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging IA approaches and frameworks and helping to ensure timely execution of project deliverables

Finance

• Deliver on targets and goals (including sales goals)
• Provide annual budget input for the area of responsibility for approval and integration into service line/ growth area budget
• Manage the annual budget, including costs for designated area

Requirements

• 10+ years of experience in IA spanning business process management; robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI); optical character recognition (OCR); intelligent character recognition (ICR) and process mining.
• Deep experience with creating end-to-end business processes that think, learn and adapt on their own
• Deep hands-on experience with intelligent automation frameworks and services available on Platforms such as Azure, AWS or GCP
• Deep knowledge of AI programming languages and frameworks such as Python, Java, etc
• Proven experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, Power Automate, etc
• Proven experience with low code and no-code platforms
• Demonstrated ability to lead and manage a team of engineers and consultants.
• Proven track record of delivering results and exceeding client expectations within a variety of industries
• Good knowledge of supply chain, demand planning and replenishment, forecasting, scheduling, inventory optimization and working capital
• Knowledge of cost, efficiency, and productivity optimization methods
• Ability to develop and evaluate integrated systems
• Demonstrated experience developing relationships with senior clients in a professional services environment
• Being a self-starter and able to work independently including across multiple priorities and complex matrixed roles and responsibilities
• Confident, tactful and able to effectively influence others and deal effectively with senior leaders
• Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions
• Strong team and work ethic, comfortable with ambiguity, change and challenge