Infrastructure Manager at Mercy Corps

The Position

The Infrastructure Manager supervises infrastructure standards, processes, and implementation of small-town water supply projects with construction components in Abia and delta states. The incumbent leads the portfolio-level infrastructure unit, ensuring a consistent approach to the design and management of infrastructure activities across all programs. The incumbent manages team members within this unit.

Essential Responsibilities

TECHNICAL OVERSIGHT AND PROGRAM MANAGEMENT

•  Liaise closely with officials from contractors, host government regulatory bodies, and partners to align technical expectations.
•  Conduct, or lead the development of standardized processes to conduct, technical assessments for construction projects.
•  Develop, or lead the development of standardized processes to develop, design packages and bills of quantities, assisting Operations with tendering processes including contractor pre-qualification, tender package development, quality control plan development, contractor selection, and contractor monitoring.
•  Design quality control processes for all construction projects in the portfolio, ensuring that these are conducted in a standardized way that meetings process quality specifications.
•  Ensure that Mercy Corps’ Infrastructure Minimum Standards are understood and applied across all projects.
•  Work with procurement to coordinate the timely procurement of project inputs according to required specifications.
•  Conduct regular site visits to monitor project implementation.
•  Input into, or review, report elements associated with the infrastructure components of programs.
•  Collaborate with program, finance, and operations management to streamline the delivery of construction projects.
•  Ensure that construction projects are on time, on scope and on budget, using effective monitoring systems to reach desired outputs and outcomes.

TEAM LEADERSHIP

•  Supervise and mentor water utility engineers/technical advisors at the portfolio level and/ or infrastructure teams within programs to ensure the quality of processes used and the quality of projects implemented.
•  Develop and utilize financial controls, progress monitoring, and contract monitoring tools for multiple projects.
•  Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
•  Promote accountability, community expectations and provide constructive feedback via regular performance reviews.
•  Contribute to team building efforts, help team members identify problem solving options and ensure the integration of team members into relevant decision-making processes.
•  Provide team members with information, tools and other resources to improve performance and reach objectives.
•  Work closely with security managers to develop and maintain systems and training that ensure the safety of team members, contractors and community members on construction sites. Ensure that processes and resources are in place to apply these consistently.

 STRATEGY AND VISION

•  Identify and manage key relationships with infrastructure stakeholders in country.
•  Participate in the identification of opportunities for new infrastructure work to solve priority challenges, and work with colleagues to integrate these into business development plans where opportunities exist to do so.
•  Recognize opportunities for innovative actions or solutions.
•  Set direction by prioritizing and organizing actions and resources to achieve objectives.

Minimum Qualifications & Transferable Skills:

Any skills you have gained through education, volunteer, work, or life experience that are relevant for the position will be considered. Be sure to fully explain transferable skills and success factors and how they apply to this position in your cover letter.

• B.Sc or equivalent in civil engineering or other relevant field; MSc in civil engineering preferred.
• Minimum 10 years of design and construction experience.
• Ability to communicate and interact effectively with contractors.
• Proven ability to deliver quality construction projects using alternative project delivery methods in challenging environments and time-sensitive conditions.
• Applicants who are currently residing in Abia or Delta states, and possess strong knowledge of the local language and context are strongly encouraged to apply.
• Demonstrated ability to work effectively with team members of different work styles and from diverse backgrounds.
• Demonstrated flexibility and creativity in planning and problem solving.
• Proven ability to learn quickly and lead projects towards desired results.
• Ability to effectively represent Mercy Corps to stakeholders.
• Effective verbal and written communication, multi-tasking, organizational, and prioritization skills.
• Internationally or nationally recognized qualification in project or program management or a commitment to obtain the same in the early months of work.