Information Technology Officer at Dillon Consultant Nigeria Limited

Responsibilities:

• Monitor performance and ensure system availability and reliability
• Provide support and troubleshooting assistance to resolve issues
• Acquire and configure IT tools for new employees.
• Liaise with vendors and other IT personnel for problem resolution
• Provide robust IT platforms and infrastructure to support the organization business operations.
• Resolve IT-related issues for all employees.
• Assist in implementing IT strategies, policies and procedures
• Provide technical support to users on network issues
• Manage and monitor the company’s network and its entire infrastructure such as LAN, internet connections, outlook mail system, printers etc.
• Establish and maintains user accounts, profiles, file sharing, access privileges on the company intranet
• Oversee the day-to-day operation of computer networks within the organization.
• Maintain computer peripheral equipments such as scanners, printers, etc  and ensures that these are prepared and ready to be used
• Manage relationship with internet service providers to ensure seamless, cost effective and hitch free internet connectivity
• Take pictures of construction work progress on all sites for necessary update.
• Maintain logs and records of daily data communication transactions, problems and remedial actions
• Identify, analyze and correct IT problems and deficiencies.
• Carries out any required maintenance of applications and identifies compatibility issues.
• Performs the addition, removal and updates of staff data and access rights in line with the information security policy.
• Responsible for all IT record keeping and reporting
• Collate current and relevant data for subsequent upload on the company’s website.
• Assist in the management of company’s website
• Prepare and send IT newsletters to Staff on IT tools usage and management issues.
• Assist in the Installation and upgrade of approved and relevant software and hardware for Staff use.
• Perform other duties and responsibilities as required by the Line Manager.

Qualification:

• Minimum HND/BSc. Degree in Computer Science, Management Information System or in any related discipline.
• 3 – 7 years’ experience.

Other Skills/Competencies Required:

• Process driven, with strong analytical and planning skills.
• Technical & Professional proficiency
• Strong coaching and team leadership skills
• Very good problem solving skills
• Excellent customer service orientation.
• Vendor relationship and negotiating skills.
• Business communication and project management skills.
• Ability to communicate effectively with relevant areas of the business.