ICT Officer at Green Field Health Management Limited

Responsibilities and Attributes

• Devise systems to support the implementation of strategies set by the Head of ICT.
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritise and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Requirements

The candidate must possess the following:

• Minimum of First Degree or its equivalent in Computer Sciences or related field.
• Minimum of 2 years’ post-NYSC experience in a relavant role.
• Good knowledge of Computer Hardware and Software installation and troubleshooting.
• 2-3 years experience in LAN, WLAN installation, and other computer networking.
• Exceptional Interpersonal and Communication Skills.
• Knowledge of Graphics design, Programming, Networking, etc. will be an advantage.
• HMO experience will be an added advantage.