Human Resources Operations Manager at 4 Quarters Consultants Limited

Position Summary

• We are hiring a qualified HR Operations Manager for overseeing and managing all operations of our HR department and for providing support to the company’s employees.
• The Human Resources Operations Manager will develop and administer all human resource initiatives and provide HR support to all departments.
• He/she will also be responsible for the office and operations management of the organization.
• By developing and implementing various systems and maintaining positive relationships with vendors, clients, and internal staff, the Human Resources/Operations Manager will help the organization to function effectively and efficiently.

Duties and Responsibilities

• Research, implement and administer all company benefit plans.
• Maintain all personnel policies and procedures and provide guidance and interpretation to staff
• Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks and ensuring regulatory compliance.
• Maintain knowledge of industry trends and make recommendations to Management Team and Board of Directors for improvement of organization’s policies, procedures and practices on personnel matters.
• Employee Relations: point person for all staff regarding HR matters.
• Conduct full-cycle recruitment of new employees, including placing advertisements, developing contacts with recruiting sources, interviewing, consulting with internal hiring managers and managing orientation and onboarding process.
• Develop and maintain human resources systems that meet the organization personnel information needs.
• Consult with line management providing HR guidance when appropriate.
• Manage staff training/development program.
• Identify and work with external HR consultants and attorneys on special projects as needed.
• Maintain all personnel files.
• Oversee performance evaluation procedures.
• Act as back-up to Staff Accountant for payroll processing.

Operations Systems Development and Management:

• Manage and oversee office services functions including office equipment, supplies and vendors
• Supervise Receptionist/Office Assistant
• Update and maintain operations manuals, play leading role in office space management, including the anticipation of office space needs and managing office moves.
• Serve as contact person for employees and vendors regarding office operations.
• Track staff requests pertaining to office supplies, serve as purchasing agent for organization

Qualifications

• BA Degree in Business Administration or related field.
• Good and experience and background from the manufacturing sector/industry
• Minimum of 9 years' experience in a Human Resources Operations Manager
• Sound experience in Office Management or Operations Management.
• Working knowledge of MS Office, HRIS database. Accounting software knowledge a plus.
• PHR/SPHR certification a plus
• Strong written and verbal communications skills.
• Ability to present to Senior Management team and Board of Directors.
• Strong interpersonal skills and adept at employee relations including conflict resolution.
• Client focused, customer service disposition.
• Demonstrated ability to prioritize multiple projects simultaneously and exercise confidentiality.
• Highly organized and self-motivated.
• Demonstrated commitment to working with a diverse staff.