Human Resources Officer at Smart Partners

Job Summary

• Our client in the retail is in need of an HR Officer. The HR Officer in the retail sector is responsible for managing all aspects of human resources, including recruitment, employee relations, training, performance management, compliance, and HR administration. 
• The role supports store operations by ensuring a motivated and well-managed workforce that aligns with company policies and retail business needs.

Responsibilities
Recruitment and Onboarding:

• Assist in all recruitment and hiring processes from the junior level to the C-suit level.
• Assist with employee onboarding and orientation programs.
• Assist in ensuring a smooth integration of employees into the organization.

Employee Relations and Engagement:

• Help address employee grievances and concerns, fostering a positive work environment.
• Mediate disputes and facilitate conflict resolution.
• Help foster a positive workplace culture and promote engagement initiatives.
• Handle Confidential information with discretion.

HR Compliance and Policies:

• Ensure adherence to labor laws, health and safety regulations, and company policies and HR best practice.
• Assist with maintaining and updating HR policies in line with legal requirements.
• Assist with handling disciplinary procedures and terminations when necessary.
• Assist with maintain and update employee records and HR documentation.
• Assist with audits and reporting requirements.
• Handle Administrative task.

Performance Management and Training:

• Assist in performance appraisals and provide feedback to employees.
• Identify training needs and coordinate training programs for employees.
• Support career development and succession planning.

Payroll and Attendance Management:

• Monitor employee attendance, leaves, and overtime records.
• Assist with payroll processing and employee benefits administration.
• Ensure accurate documentation of employee records.

HR Administration and Reporting:

• Assist with maintain employee records and ensure proper documentation.
• Prepare HR reports and analytics for management review.
• Support HR projects and initiatives to improve workplace efficiency.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3 years of experience in an HR role, preferably in a generalist capacity.
• Experience in the retail sector or related sector.
• Experience in Pharmaceutical or related sector.
• Strong knowledge of labor laws and HR best practices.

Skills and Competencies:

• Excellent communication, organizational, interpersonal, and problem-solving skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.
• Experience with HRIS systems.
• Certification is a plus.
• Ability to work in a fast-paced environment and manage multiple tasks.
  Strong leadership skill, open minded and competent.
• Empathy and Emotional Intelligence.
• Attention to details and Time management.
• Adaptability and Flexibility.
• Strong ethical standards.
• Collaboration and Teamwork.
• Ability to poach on LinkedIn.