Human Resources Officer at Bolton White Hotels & Apartments

Job Summary

• The HR Officer is responsible for supporting the daily operations of the human resources department, including recruitment, employee relations, performance management, training, and compliance.
• This role ensures HR policies are implemented effectively and supports a positive workplace culture.

Key Responsibilities

Recruitment & Onboarding:

• Post job vacancies and screen resumes.
• Coordinate and schedule interviews.
• Conduct reference checks and background verifications.
• Prepare employment contracts and onboarding documentation.
• Facilitate orientation sessions for new hires.

Employee Records & Documentation:

• Maintain and update employee records in both digital and physical formats.
• Ensure proper filing of HR documents such as contracts, appraisals, leave forms, etc.
• Track and update employee data (attendance, leave, training, etc.).

Employee Relations:

• Serve as a point of contact for employee concerns and inquiries.
• Help address employee grievances and escalate as necessary.
• Promote positive work culture and employee engagement.

Compliance & HR Policies:

• Ensure compliance with labor laws and company policies.
• Assist in the implementation and communication of HR policies and procedures.
• Monitor contract expiration dates and ensure timely renewals or terminations.

Performance Management:

• Assist in coordinating performance appraisal processes.
• Track probation and performance review timelines.
• Support supervisors in documenting employee performance issues.

Training & Development:

• Identify training needs in collaboration with department heads.
• Organize internal or external training programs.
• Maintain records of employee development activities.

Payroll & Benefits Support:

• Collaborate with the finance/payroll team to ensure accurate salary processing.
• Assist in administering employee benefits (healthcare, pensions, etc.).
• Track leave balances and entitlements.

Health, Safety & Welfare:

• Promote health and safety practices in the workplace.
• Maintain records of workplace incidents or injuries.
• Support wellness initiatives.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• 2+ years of HR experience (especially in Hospitality Industry).
• Knowledge of labor laws and HR best practices.
• Proficient in MS Office and HR software/systems.
• Strong communication and interpersonal skills.
• High level of confidentiality and professionalism.