Human Resources Manager at Peopleware Consulting Ltd

Job Overview

• Our client is seeking an experienced and proactive Human Resources Manager with a strong background in employee relations and engagement to join our HR team.
• The successful candidate will be responsible for fostering a positive workplace culture, managing employee relations matters, driving engagement initiatives, and supporting the delivery of key HR functions across the organisation.

Key Responsibilities

• Serve as the primary point of contact for employee relations matters and workplace concerns.
• Manage disciplinary, grievance, and conflict resolution processes in line with company policies and employment legislation.
• Conduct investigations into employee complaints, misconduct, and workplace disputes.
• Provide guidance and support to managers on employee relations issues and people management practices.
• Promote fair, consistent, and legally compliant HR practices across the organisation.
• Develop and implement employee engagement initiatives that support organisational culture and employee satisfaction.
• Coordinate employee recognition, appreciation, and wellbeing programmes.
• Conduct employee surveys and analyse feedback to identify areas for improvement.
• Support initiatives that enhance employee morale, retention, and workplace experience.
• Facilitate employee communication and engagement activities.
• Ensure compliance with employment legislation and organisational policies.
• Conduct workplace investigations and prepare related reports.
• Analyse HR data and employee feedback to identify trends and improvement opportunities.
• Support recruitment and onboarding activities as required.
• Assist in the implementation and monitoring of performance management processes.
• Contribute to policy development, review, and implementation.
• Support learning and development initiatives and staff training programmes.
• Maintain accurate HR records and ensure compliance with relevant employment laws and organisational policies.
• Prepare HR reports, metrics, and management information as required.
• Participate in HR projects and continuous improvement initiatives.
• Ensure compliance with labour laws, company policies, and HR best practices.
• Support audits, investigations, and compliance reviews.
• Identify and mitigate employee relations risks within the organisation.

Requirements
Job Requirements:

• Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Psychology, Law, or a related field.
• Professional HR certification such as CIPM, CIPD, SHRM, HRCI, or equivalent is required.
• Minimum of 7years of progressive HR experience.
• At least 5years of experience managing employee relations matters.
• Demonstrated experience in employee engagement, workplace culture, and conflict resolution.
• Experience supporting multiple HR functions including recruitment, performance management, policy implementation, and compliance.
• Experience within a structured corporate service-based organisation is desirable.

Essential Skills and Competencies:

• Strong employee relations and conflict resolution skills.
• Excellent interpersonal, communication, and influencing abilities.
• Ability to handle sensitive and confidential matters with discretion and professionalism.
• Strong investigation and report-writing skills.
• Excellent organisational and administrative abilities.
• Ability to build effective relationships across all levels of the organisation.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities.

Personal Attributes:

• High level of integrity and professionalism.
• Empathetic and approachable while maintaining objectivity.
• Resilient and confident in handling challenging situations.
• Collaborative and team-oriented.
• Proactive with strong attention to detail.
• Committed to continuous improvement and service excellence.