Human Resources Administrator at Karsto Global Resources Limited

Responsibilities / Summary of Functions

• Be the first point of contact for all HR-related queries
• Design, update and implement HR Policies and Procedures
• Ensure HR policies and procedures are adhered to at all levels
• Provide all recruitment administration support and coordinate the company’s recruitment/selection process from start to finish
• Manage the new joiner process from offer letter through to joining instructions and induction
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner
• Meet with employees/departmental heads as per their request, escalating any issues to the MD
• Maintain and update the personnel filing system
• Negotiate terms and conditions and make recommendations to management
• Coordinate Visas and work permit applications
• Coordinate flight arrangements and hotel bookings for personnel being deployed on company projects
• Enter new starter information into the relevant systems
• Manage community related issues on behalf of the company
• Create personal files for all new starters and ensure that all documentation is complete
• Administer the probationary review periods
• Administer the performance management system
• Liaise with the Accounts department on payroll related issues for personnel
• Coordinate trainings and provide training administration including booking venues, liaising with course providers, attendees and maintaining training records
• Send feedback evaluation form after each training session
• Schedule and coordinate management and general meetings, as well as take minutes of management meeting
• Responsible for processing all employee benefits
• Give out advice on compensation and benefits
• Manage leave system, including adding new starters and removing leavers
• Handle maternity, paternity, adoption and parental leave processes and queries
• Draft new offer letters/contracts, job descriptions and update existing ones
• Draft employee letters in relation to any salary, bonus or benefit adjustment and update all systems
• Deal with grievances; provide support in investigations and implement disciplinary procedures
• Provide HR administration support to other departments in the company
• Prepare HR and Admin departmental monthly report
• Carry out other assigned duties or tasks that maybe required

Key Competencies

• Strong administration skills
• Good Microsoft Office skills
• A high level of confidentiality
• Excellent interpersonal and customer skills
• Strong communication skills, both written and verbal
• Flexibility and tact
• Ability to demonstrate a professional, and ‘can do’ attitude
• Enjoy working with people
• Excellent Organization and time management skills
• Ability to work as part of a team
• Ability to work accurately, with attention to details

Requirements / Qualifications

• Degree in Human Resource Management, Social Science or Humanities.
• 3 - 5 years experience of working in a HR Administration role 
• CIPM or CIPD professional certification will be an added advantage