Human Resource Officer at NEAT Microcredit

Key Responsibilities

Recruitment and Onboarding:

• Assist in sourcing and shortlisting candidates for open positions.
• Coordinate interviews and communicate with candidates throughout the recruitment process.
• Facilitate the onboarding process for new hires, ensuring smooth integration into the organization.
• Prepare and distribute offer letters, contracts, and onboarding materials.

Staff Record Keeping:

• Maintain accurate and up-to-date employee records, both physical and digital.
• Ensure confidentiality and compliance with data protection regulations.
• Regularly update the HR database with employee details, contracts, and performance records.

Appraisals and Performance Management:

• Support the implementation of the company’s performance appraisal process.
• Assist in tracking employee performance metrics and compiling appraisal reports.
• Provide administrative support in the development of performance improvement plans (PIPs).

General HR Support:

• Respond to employee inquiries regarding HR policies and procedures.
• Assist in organizing training programs and staff development initiatives.
• Collaborate with the HR Manager to ensure compliance with labor laws and company policies.

Requirements

• A minimum of Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• At least 1 - 3 years of experience in an HR role, preferably within the microfinance or financial services industry.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of HR practices, labor laws, and performance management systems is an advantage.

Key Competencies:

• Team Player: Works well in a collaborative environment.
• Proactive: Takes initiative and anticipates HR needs.
• Organized: Manages multiple tasks and meets deadlines efficiently.
• Empathetic: Shows understanding and care for employees' concerns.

Why Join NEAT Microcredit?

• A supportive and inclusive work environment.
• Opportunities for professional growth and development.
• Be part of an organization making a tangible impact on individuals and communities.