Human Resource Manager at Stretchit Concept Limited

Role Summary

• As part of our growth strategy, we are seeking a strategic and hands-on Human Resource Manager to lead the people operations — driving HR strategy while managing the day-to-day HR functions that power our innovation-driven culture.
• The Human Resource Manager will be responsible for shaping the organization’s HR strategy and ensuring smooth daily operations across the entire employee lifecycle — from recruitment and onboarding to performance management, learning & development, and retention.
• The ideal candidate will have experience working in a fast-paced technology environment, where agility, innovation, and people excellence drive success.

Key Responsibilities
Strategic Leadership:

• Develop and execute a forward-thinking HR strategy aligned with the company’s business and technology objectives.
• Partner with executive leadership on workforce planning, talent management, and organizational design to support scalability and innovation.
• Champion a high-performance culture, embedding metrics-driven HR practices and continuous improvement initiatives.
• Drive culture transformation, engagement, and change management programs to sustain innovation and teamwork across hybrid and cross-functional teams.
• Utilize data analytics and HR metrics to provide insights and recommendations to senior management.

Operational Leadership (Day-to-Day HR Functions):

• Lead and manage end-to-end recruitment and talent acquisition, with a focus on sourcing technical and IT-skilled professionals.
• Oversee onboarding and induction programs to ensure seamless integration of new hires into the organization.
• Manage the performance management cycle, including goal setting, appraisals, and performance improvement plans.
• Develop and implement learning and development programs that strengthen both technical and soft skills within the organization.
• Supervise compensation and benefits, ensuring competitiveness, fairness, and compliance.
• Handle employee relations, grievance resolution, and disciplinary procedures with tact and professionalism.
• Ensure compliance with labour laws, company policies, and data protection regulations.
• Manage HR systems and technology tools (HRIS, ATS, LMS) to enhance operational efficiency.
• Maintain up-to-date HR records and produce monthly HR analytics and reports for management decision-making.
• Supervise and mentor HR team members to ensure consistent delivery of HR services.

Performance Metrics (KPIs)

• Time-to-fill for technical and non-technical roles.
• Employee retention and engagement rate.
• % completion of performance appraisals on schedule.
• Training participation rate and skill improvement metrics.
• HR process efficiency and compliance rate.
• HR data accuracy and reporting quality.

Qualifications and Experience

• Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Relations, or related fields
• Master’s degree or MBA is an added advantage.
• Minimum of 8–10 years of progressive HR experience, including at least 3 years in a senior HR management or strategic role (preferably within IT, technology, or service industries).
• Professional certification (CIPM, SHRM, CIPD, or equivalent) is highly desirable.
• Demonstrated experience in managing HR in a tech-driven or project-based environment.
• Strong understanding of modern HR systems, talent analytics, and agile HR practices.
• Excellent leadership, communication, and stakeholder management skills.
• Proven ability to balance strategic HR planning with hands-on operational delivery.

Core Competencies:

• Strategic Thinking and Business Acumen
• Tech Talent Management
• Performance and Change Management
• Employee Relations and Coaching
• HR Data Analytics and Systems Proficiency
• Emotional Intelligence and People Leadership
• Agility, Confidentiality, and Integrity.

What We Offer

• Opportunity to lead HR strategy in a fast-growing tech ecosystem.
• Exposure to cutting-edge digital and cloud technologies.
• Competitive compensation and benefits package.
• Dynamic, inclusive, and innovation-driven culture.
• Career growth and continuous learning opportunities.