Housekeeping Supervisor at Hilton Worldwide

Job ref.: HOT07VKP
Location: Ikeja, Lagos
Brand: Curio Collection by Hilton
Shift: Full Availability
Job Level: Supervisor/Team Leader
Job: Housekeeping and Laundry

Responsibilities
What will I be doing?

• As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel.
• Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:
• Allocate work duties to Team Members
• Perform routine inspections of all checkout rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Requirements
What are we looking for?

• Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.
• To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous experience in a Housekeeping supervisory role
  • A successful track record of managing a team
  • Strong organizational and analytic skills
  • An attention to detail
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service
  • Proficiency, preferred, with computers and computer programs, including Microsoft Office.