Coinbox Limited is a multi-dimensional Consulting Firm which provides one-stop total business development and support to our vast clientele of start-ups, Small, Medium, growing and Large Enterprises, Cooperative Societies, Groups and Associations.
We support and create ideas, we provide solutions and we create systems.
We are part of a strategic busine...
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The Housekeeping Supervisor is responsible for ensuring the cleanliness, orderliness, and overall appearance of all guest rooms, public areas, and back-of-house spaces in the hotel.
The role involves supervising housekeeping staff, monitoring work quality, managing inventory of cleaning supplies, and ensuring compliance with health and safety standards.
The ideal candidate is detail-oriented, organized, and committed to maintaining the highest standards of hygiene and guest satisfaction.
Key Responsibilities
Assign daily cleaning duties and schedules to room attendants and public area cleaners.
Inspect guest rooms, corridors, and public areas to ensure cleanliness and adherence to hotel standards.
Train, coach, and mentor housekeeping staff to maintain efficiency and service quality.
Coordinate with Front Office and Maintenance teams to report and follow up on room readiness and repairs.
Ensure that all guest rooms, linen, and amenities are properly cleaned, arranged, and replenished.
Conduct random spot checks on cleaned rooms to verify standards before guest arrivals.
Handle guest requests and complaints promptly and professionally.
Monitor stock levels of cleaning materials, linen, guest supplies, and equipment.
Prepare requisitions for cleaning materials and supervise their proper use to prevent wastage.
Maintain accurate records of linen movement and housekeeping supplies.
Ensure compliance with hygiene, sanitation, and safety standards as per hotel and regulatory requirements (e.g., NAFDAC and Ministry of Health guidelines).
Qualifications and Experience
Minimum of OND / HND / Bachelor’s degree in Hospitality Management, Hotel Administration, or related field.
Minimum of 2 years’ experience in housekeeping operations within a hospitality establishment.
Proven supervisory or team leader experience in housekeeping.
Knowledge of cleaning techniques, chemical safety, and housekeeping procedures.
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