Housekeeper at Greywood Hotels and Apartments

• The Housekeeper is responsible for maintaining high standards of cleanliness, hygiene, and organization in guest rooms, public areas, and back-of-house spaces. The role ensures a clean, safe, and welcoming environment for guests while following established hotel procedures and quality standards.

Key Responsibilities

Room & Area Cleaning

• Clean and arrange guest rooms, bathrooms, and hallways according to hotel standards.
• Change bed linens, replace towels, and restock amenities.
• Dust furniture, clean mirrors, windows, and surfaces.
• Sweep, mop, and vacuum floors in all assigned areas.

Maintenance & Reporting

• Inspect rooms and report any maintenance issues (faulty equipment, damages, missing items).
• Ensure all appliances in rooms are working properly.
• Report lost and found items to the supervisor immediately.

Hygiene & Safety

• Use cleaning chemicals appropriately and safely.
• Follow all health, sanitation, and safety guidelines.
• Maintain proper storage of cleaning materials and equipment.

Guest Service

• Respond promptly to guest requests with courtesy and professionalism.
• Ensure guest privacy and confidentiality at all times.
• Uphold hotel standards to enhance guest satisfaction.

 Teamwork & Operational Support

• Assist in laundry operations when necessary.
• Collaborate with the front office and maintenance team to ensure smooth operations.
• Participate in departmental meetings and training programs.

Requirements

• Previous experience as a housekeeper in a hotel or similar environment is an advantage.
• Ability to work with minimal supervision and follow instructions.
• Strong attention to detail and good time-management skills.
• Ability to stand, lift, bend, and perform physical tasks.
• Good communication and interpersonal skills.

Work Schedule

• Flexible to work shifts, weekends, and public holidays based on hotel operations.

Personal Qualities

• Honest, reliable, and well-organized.
• Polite, neat, and customer-focused.
• Strong sense of responsibility and teamwork.