Hotel Waiter/Waitress at Blu Atlantic Hotel

Description

We are looking for dynamic and talented individuals to join our amazing team at BLU ATLANTIC HOTEL. Our waiter/waitresses are ambitious, hardworking, team oriented and outgoing who strive to deliver an exceptional experience to each one of our guests. Our team members have loads of personality, are confident and self-assured and able to work in a fast-paced environment whilst having fun doing so. BLU ATLANTIC HOTELprides itself on extraordinary and memorable guest experiences.

The Requirements

• A passion for people and delivering an exceptional and memorable guest experience. Is positive and upbeat…
• The desire to learn, improve, develop, and grow
• An engaged and collaborative team player
• Strong communication skills
• Ability to work under pressure
• Ability to multi-task, is flexible and agile
• Consistently performs at ones best
• Keen interest in Japanese cuisine
• Previous experience in a high-end restaurant

As a Waiter/Waitress, your role involves being the first to greet guests and deliver exceptional restaurant service..

What's in it for you:

• Opportunity to develop your talent and grow.
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisorat the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Qualifications&Experience

• Atleast an OND degree is hospitality or other related studies

Your experience and skills include:

• Service focused personality is essential; experience is an asset
• Prior experience working with Ezee burpor a related system
• Fluency in English; Neatness, looking smart and presentable are added advantage
  Additional Information