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  • Posted: Mar 13, 2020
    Deadline: Apr 30, 2020
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    Clear Essence California Spa and Wellness Resort is a boutique hotel and spa catering to enrich the lives of the affluent. Positioned in heart of Ikoyi, the resort provides an easy access and a welcoming ambiance to refresh, renew and restore body, mind and soul.
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    Host / Hostess (Waiter / Waitress)

    Job Description
    We are seeking to employ the services of qualified candidates to fill this role

    Job Overview

    • Ensure all tables are fully set-up and all service stocks are adequate, and cleanliness meets standard.
    • Be able to serve food and alcoholic beverages to guests at the bar and restaurant and deliver service in a friendly and courteous manner
    • Be able to prepare alcoholic beverages and drinks for guest according to specified recipes using measuring systems, ensuring that the bar area is clean and well maintained at all times.
    • Be able to deliver food and drinks to guests in an efficient and professional manner maintaining the standards required.
    • Ensure the cleanliness and hygiene of the restaurant and bar areas in compliance with the Company standards and regulations.
    • Be able to communicate well with guests efficiently and deal promptly with guests complaints that might arise.
    • Must be proficient in product knowledge, both for food and beverages, including wine list, and be able to suggest menu as well as up-sell to attract higher average cheques.
    • Be able to ensure the correct handling procedures to minimize china and glassware breakage and food waste.
    • Perform multi-task functions and exhibit excellent problem solving skills in relation to dealing with guests.
    • Maintain and promote hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
    • Possess the ability to listen and find solutions to guests’ issues and answer inquiries pertaining to facility amenities and services.

    Education / Qualification

    • A certified or experienced Food & Beverage Host/Hostess (Waiter/Waitress).
    • A certificate in Hospitality Management will be an added advantage.

    Experience:

    • Substantial Food & Beverage background within the hotel industry, with a minimum of 3 years work experience – that is, working knowledge of restaurant and bar service.
    • Previous experience working as a Waiter/Waitress in a medium to large hotel will be an added advantage.

    Personal Attributes:

    • Excellent written and verbal communication skills
    • Demonstrate accuracy and thoroughness, and exhibit sound judgment
    • Ability to develop and maintain gracious and efficient customer service
    • Ability to deliver superior and consistent guest experience through.
    • Manage competing demands and able to deal with frequent change, delays, or unexpected events
    • Attention to detail and a commitment to high standards of delivery
    • Excellent organizational skills and ability to improve and promote quality
    • Self-motivated and exhibit calmness under pressure, with a flexible approach
    • Only Candidates with the required qualification, experience and attributes will be considered.

    Method of Application


    Interested and qualified candidates should send their CV to: hr.cecswr@yahoo.com using the Job Title as subject of the email.

    Note: Only Candidates with the required qualification, experience and attributes will be considered.

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