Health Service Manager at Outreach Medical Services

Responsibilities

• Tailor all activities towards achieving the overall targets assigned to the branch.
• Branch business development.
• Develop and promote Branch marketing activities.
• Develop creative services and innovative ideas to boost sales and meet assigned branch targets.
• Oversight on the day-to-day management of the hospital.
• Oversight and audit of all activities geared towards increasing revenue.
• Oversight and audit of HMO activities especially billing preparation and posting.
• Proper bookkeeping of all imprest allocated.
• Have oversight of clinical, professional, clerical and administrative staff of the Branch.
• Contribute to the recruitment, selection, appraisal and development of Branch staff.
• Implement new policies and directives as directed by Senior Management.
• Liaise and negotiate with medical and non-medical staff internally and with people in external organizations, e.g. Government bodies, HMOs, Media etc.
• Gather and analyze data and used it to plan and manage both health projects and systems.
• Focus on activities that will ensure quality service and value for money for patients.
• Set Branch budgets and maintain finances within tight constraints.
• Plan and implement strategic changes to improve service delivery.
• Manage information and financial data to analyze and measure Branch performance.
• Attend top management meetings, write reports and deliver presentations to a variety of audiences.
• Timely submission of all daily, weekly and monthly reports to the Management.
• Oversight of all branch social media platforms.
• Support the Medical Superintendent on clinical governance and audit.
• Sit on committees and represent the views of Branch departments and teams.
• Support ICT systems and plan new provision and development for major Branch projects.
• Conduct customer satisfaction surveys and analyze customer surveys.
• Facility Management Oversight.

Requirements

• Must be sharp, self-motivated, ambitious, creative and target oriented.
• Must be computer literate with prior experience using hospital management software.
• Must have excellent communications and interpersonal skills.
• Must be pleasant looking and amiable.