Health Promoter IEC Officer at Medecins Sans Frontieres

Main Purpose

• Implement Health Promotion/IEC (Information, Education, Communication)activities with patients and local population to raise their knowledge and skills on relevant medical topics.

Accountabilities

• Inform patients and communities about MSF and services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, worship places, and strategic places in the community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviour observations), and report problems, success and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met, strengths and constraints.
• Establish and maintain contacts with social partners, including other NGO’s, governmental health services that can provide answers to social problems.
• Keep education and communication areas clean and tidy and professional materials available.
• Participate in creation of any material needed for the activities of information, education and communication

MSF Section/Context Specific Accountabilities

• Promote MSF services among patients and communities, through clarifying MSF’s mandate in Borno state and explaining admission criteria for MSF facilities.
• Management of information related to HP activities, including reports, materials.
• Monitoring of stock related to HP activities, non-food items for patient kits.
• Ensure all necessary patient in formation forms are properly collected, documented and stored; admission forms, testimonies, relapse, re-admission etc.
• Organize -in collaboration with Nilefa Kiji Hospital based staff especially laboratory- blood donation campaigns/drives. In addition to facilitating blood replacement activity through 1) follow-up blood bank stock level in the laboratory, 2) monitor the pool of blood donors and 3) update donors list.
• Create positive relationships with community groups (youth/women/leaders etc.), ensuring interactions are based on their needs, and aligned with MSF principles.
• Provide health education sessions at the facility and the community when needed.
• Support HP Manager/Supervisor in monitoring and evaluation of Health Promotion activities, through setting indicators to assess performance.
• Support the HP Supervisor in the pre-testing of IEC tools where necessary
• Responible for follow-up of absentees and defaulters through home visit and phone calls.
• Analyse behaviours of caregivers and staffs, and act in response in collaboration with the medical team.
• Conduct assessments and surveys in colaboration with the medical team.
• Support caretakers in navigating facility structures to enusre compliance with rules, rights, responsibilities, and adherence to IPC measures.

Minimum Required Skills and Qualifications
Educational Qualification:

• Education level in Social Science, Health Education, Social Communication, Nurse or Teaching
• Internal MSF training on health messages will be necessary

Experience:

• Preferable previous experience in teaching, nursing or social work, community mobilization (for MSF at least two years).

Languages:

• Essential Fluency in English, Kanuri and Hausa.
• Shuwa, and Ngamargu language is desirable

Knowledge:

• Computer literacy

Competencies:

• Results
• Teamwork
• Flexibility
• Commitment
• Service
• Stress Management