Business planning, forecast and reforecast of commercial KPIs
Develop and maintain competitive tariffs plans for all EMTS's products and services
Market research and competitive analysis.
Provide Commercial input to the annual business plan for customer numbers, usage, revenue, and gross margin
Advise top Management on major business KPIs trajectory and implications for the organisation's strategic objectives.
Analyze market trends and available data and provide input in the development of a competitive pricing strategy for all EMTS's products/services.
Keep abreast of global and local best practice as it relates to telecoms pricing and tariff determination.
Continuously review the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
Identify required resources, personnel and funding to achieve the unit's strategy.
Establish and maintain relationships with key internal and external stakeholders.
Provide input in the development of pricing processes, policies and procedures for EMTS.
Assist in the determination of optimal tariffs for all EMTS's products and services (ranging from voice calls and SMS to other VAS) and proffer recommendations to the Director, Market Strategy, Pricing & Insight
Propose/ recommend appropriate price changes based on results of market trend analysis as well as industry realities.
Possess adequate knowledge of pricing related regulations and ensure that all EMTS's tariffs comply with defined standards.
Liaise with the Regulatory and Corporate Affairs team to ensure prompt approval of all pricing submissions.
Liaise with relevant departments/divisions/units in determining appropriate pricing for all promotional offerings.
Oversee the conduct of periodic quality checks in different locations to ensure that the actual billing for all EMTS's products and services comply with approved and published tariffs.
Provide clear direction, set targets, prioritize tasks and assign responsibilities to the Pricing and Tariffs team.
Monthly, quarterly, and half-yearly reforecast of commercial KPIs in line with prevailing market conditions and prevailing business realities.
Regularly generate market and competitive insights to inform business decision making.
Execute market research requirements for the business and manage relationships with the research agencies
Implement the unit's work programs and plans in line with agreed upon procedures and guidelines.
Plan and manage the human and material resources of the unit to optimise performance, morale and enhance productivity.
Manage inter-functional relations to ensure synergy across the various departmental functions.
Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives. Ensure adequate training and development is delivered to subordinates on the tariff determination process.
Monitor and control the budgetary needs of the unit.
Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Commercial Planning, Analytics, Pricing.
Perform any other duties as assigned by the Director, Commercial Planning, Analytics, Pricing.
First Degree or equivalent in a numerate discipline.
Postgraduate/professional qualification in a related field will be an added advantage.
Nine (9) to twelve (12) years work experience, with at least three (3) years in a managerial role.