Head of Sale at OptiHuman Consulting Limited

Our client is a foremost Travel Management Company operating across the country, with a reputation for delivering excellent customer service to travel agents, corporate and individual clients.

Job Summary

• The Head of Sales is responsible for driving revenue growth and expanding market share across the corporate, affiliate, and subagency segments for both online and offline channels.
• The ideal candidate will have extensive experience in the travel industry, exceptional relationship-building skills, and a proven track record of achieving and surpassing sales targets.

Specific Responsibilities

Sales Strategy and Leadership:

• Develop and execute a comprehensive sales strategy to achieve business objectives and drive revenue growth across corporate, affiliate, and subagency segments.
• Identify and penetrate new markets, partnerships, and opportunities to expand the agency’s footprint.
• Set and monitor key performance indicators (KPIs) and metrics to measure team success and ensure alignment with organizational goals.
• Lead, mentor, and develop the sales team to deliver exceptional performance.

Corporate Sales Management:

• Build and maintain relationships with key corporate clients to understand their travel needs and offer tailored solutions.
• Develop and negotiate contracts with corporate clients to secure long-term partnerships.
• Collaborate with the operations and customer support teams to ensure seamless service delivery for corporate clients.

Affiliate and Subagency Sales Management:

• Drive growth in the affiliate and subagency channels by building a robust partner network.
• Create incentive structures, training programs, and marketing support to enable affiliates and subagents meet sales targets.
• Regularly engage with affiliate and subagency partners to address challenges, optimize performance, and strengthen relationships.

Online and Offline Channel Synergy:

• Ensure the integration of sales strategies across online and offline platforms to maximize customer reach and revenue.
• Oversee the implementation of digital tools and technologies to streamline sales operations and improve customer engagement.
• Leverage analytics and insights from online channels to inform offline strategies, and vice versa.

Stakeholder Engagement and Collaboration:

• Collaborate with marketing, product, and operations teams to develop competitive offerings and campaigns.
• Represent the agency at industry events, trade shows, and networking opportunities to build brand awareness and establish partnerships.
• Provide regular updates to senior leadership on sales performance, market trends, and growth opportunities.

Reporting and Analysis:

• Prepare detailed sales forecasts, budgets, and reports to support strategic decision-making.
• Analyze sales data and market trends to identify opportunities for improvement and innovation.
• Conduct regular reviews of sales team performance and implement corrective actions as needed.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A master’s degree or MBA is an advantage.
• 8+ years of sales experience, with at least 4–6years in a leadership role within the travel, tour or hospitality industry.
• In-depth understanding of the travel industry, including OTA dynamics, corporate travel needs, and subagency operations.
• Proven success in managing corporate, affiliate, and subagency sales channels within. the travel or hospitality industry
• Proficiency in CRM systems, sales tools, and data analytics platforms.
• Strong knowledge of online and offline sales techniques and best practices.
• Demonstrated ability to lead, inspire, and manage diverse sales teams.
• Excellent verbal and written communication skills for stakeholder engagement and negotiation.
• Ability to interpret market data, identify trends, and create actionable strategies.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.
• Results-oriented mindset with a focus on exceeding targets.
• Strong relationship-building and interpersonal skills.
• Strategic thinker with the ability to execute tactical plans.
• Innovative approach to solving challenges and seizing opportunities.
• Customer-first mentality to ensure client satisfaction and loyalty.

Compensation and Benefit: Attractive

Note: Only qualified applicants will be contacted.