Head of IT / Chief Technology Officer (CTO) at Elevated HR Limited

Job Summary

• The Head of IT / CTO will lead all technology operations, ensuring secure payment infrastructure, reliable POS systems, strong cyber-security, regulatory compliance and effective IT risk and budget management.
• The role focuses on maintaining high system availability, protecting transactions, and driving innovation and operational efficiency.

Responsibilities

• Develop and implement enterprise technology roadmap aligned with business strategy.
• Advise executive management on technology risks, investments and innovation.
• Lead, mentor and manage IT and engineering teams.
• Oversee the architecture and management of POS terminals and payment processing systems.
• Ensure system uptime, transaction reliability, and performance optimization.
• Supervise API integrations with banks, switches, and payment networks.
• Ensure full compliance with CBN PTSP guidelines and operational requirements.
• Implement and maintain PCI-DSS standards and secure payment practices.
• Establish robust Cybersecurity, data protection, and fraud prevention frameworks.
• Lead internal and external technology audits.
• Develop and implement enterprise-wide Cybersecurity strategy.
• Oversee vulnerability assessment, penetration, testing and incident response.
• Ensure data protection.
• Contribute to product enhancement initiatives based on market input.
• Provide insights to the management team on growth opportunities and potential risks.
• Oversee cloud/on-premises infrastructure and disaster recovery planning.
• Ensure business continuity and backup systems are operational.
• Implement scalable architecture to support business expansion.
• Manage vendor relationships with technology service providers.
• Work closely with legal and finance teams to finalize contracts and secure successful closures.
• Develop and manage annual IT budget.
• Optimize technology spending while maintaining system reliability and security.
• Oversee procurement of IT hardware, software, and vendor services.
• Conduct cost-benefit analysis for new technology investments.

Requirements

• A Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 8 – 15 years of progressive experience in IT/technology roles. At least 5 years in a senior leadership role (CTO, Head of IT, VP Engineering).
• Strong experience in Fintech, banking technology, payment processing, or POS systems.
• Proven experience managing large-scale, high-availability systems.
• Proven experience managing Payment & Financial Infrastructure.
• Deep understanding of payment ecosystem, including POS / MPOS deployment and maintenance.
• Experience in Merchant onboarding, integration, and management.
• Experience with online payment gateways and mobile wallet platforms.
• API integration with banks and payment switches.
• Software architecture design for secure, scalable systems.
• Experience with Cloud and hybrid infrastructure management (AWS, Azure, GCP).
• DevOps practices, CI/CD pipelines, and release management.

Desirable Add - Ons:

• PMP / Agile / Scrum certifications.
• Cloud certifications (AWS, Azure, GCP).
• Security certifications (CISSP, CISM, PCI-DSS).
• Experience with regulatory engagement.
• Proven track record in Fintech / payments leadership.