Head of Commercial Banking at Terawork

Key Roles and Responsibilities: 

• Develop and implement comprehensive commercial strategies and tactical business plans, considering market opportunities, growth potential, competitor activities, existing capabilities, and the bank's risk appetite.
• Identify target markets and customer segments, defining tailored propositions to meet their specific needs.
• Devise and agree on product offerings and sales mixes that align with the bank's strategic goals.
• Define and foster a service-based sales culture within the unit to enhance customer satisfaction and loyalty.
• Serve as the primary point of contact for business customer inquiries, collaborating with internal partners to support various banking functions such as cash management, credit, treasury, and transaction support.
• Proactively source opportunities with prospective businesses in the community, building and maintaining strong relationships to drive growth.
• Oversee transactional activities, including account monitoring and credit analysis, to ensure compliance with risk and fraud management policies.
• Provide sound advice and guidance to businesses on financial strategies, including optimizing cash functions and leveraging opportunities to improve returns on capital.

Required Skills and Competencies:

• Strong business acumen and analytical skills.
• Excellent relationship management and interpersonal abilities.
• Proficiency in financial analysis and credit assessment.
• In-depth understanding of commercial and corporate banking products and services.
• Leadership and team management skills.
• Strategic thinking with the ability to execute tactical plans effectively.
• Strong negotiation and problem-solving skills.
• Unquestionable integrity and a high level of commitment.

Experience and Qualifications:

• A postgraduate qualification or relevant professional certification is an added advantage.
• A minimum of 6-8 years of experience in banking, with a focus on commercial and corporate banking.
• Demonstrated experience in strategic management, business development, and profitability management within a banking context.
• Bachelor’s degree in finance, Business Administration, Economics, or a related discipline from a recognized university.
• Comprehensive knowledge of financial analysis, credit risk assessment, and banking regulations.
• Proven track record of building and maintaining strong client relationships.

Key Performance Indicators:

• Growth in customer volume and value within the Commercial & Corporate Banking unit.
• Achievement of profitability targets and financial performance metrics.
• Customer satisfaction and retention rates.
• Effectiveness in implementing strategic initiatives and business development plans.
• . Quality and timeliness of reporting and compliance with regulatory requirements.