Head Information Technology at Afriglobal Group

Detailed Tasks & Responsibilities:

IT Enterprise Architecture

• Determine the architecture of proposed IT systems
• Serve as internal consultant to the business regarding new or modified applications
• Proffer professional advice on systems architecture

IT Applications

• Recommend and deploy suitable technologies to support business needs
• Improve processes and monitor third party compliance to SLAs and KPIs
• Develop and enforce strategies, policies and procedures for application development, testing and deployment

IT Services

• Develop fault/problem trend analysis and prepare service improvement plans to address identified gaps
• Ensure timely resolution of reported faults and log incidents for further actions

IT Security

• Identify & analyze IT risks, evaluate processes & develop practical solutions to mitigate the risks
• Define, document and ensure that information security is incorporated throughout the lifecycle of all systems supported
• Manage the infrastructure, including firewalls, switches, databases, VoiP, malware protection software and other processes
• Review and provide feedback on security plans and procedures regarding all aspects of LAN, WAN, server and Desktop systems, as applicable
• Perform Problem, Change, and Release & Configuration Management as it relates to Application Security.                           

IT Projects

• Lead all IT projects for the organization. Project plan and execute as per timelines and quality standards.
• Ensure timely implementation, systems upgrade, integration and deployment of relevant IT systems
• Track technical progress of IT projects to ensure compliance with or enhancement of existing architecture or design.
• Vendor Management
• Manage ongoing relationship with IT service providers and ensure adherence to SLAs

People Management

• Responsible for hiring the best talent for the team.
• Build a culture of performance with clear goals, feedback, and appraisal rhythm. Identifies top players and replace weak links regularly. Conduct timely and constructive performance evaluations
• Continuously upgrade and enhance skills and competencies of the team.
• Build a pipeline of Leaders.
• Prioritize and assign team members to projects/activities

Others

• Implement and oversee IT annual operational budget and ensures cost-effectiveness
• Perform other duties as may be required by Management from time to time

Education:

• Bachelor of Science degree in Computer Science or any other related discipline
• An IT related Professional qualification will be an added advantage

Knowledge & Experience:

• Minimum 10 years relevant work experience (largely in IT) including 5 years in a senior management role
• Expert knowledge of IT best practices, regulations, and policies
• Experience managing IT projects and rolling out IT infrastructures across various technologies
• Excellent verbal and written communication skills, and active listening
• Proficient in Microsoft Office Suite and other relevant software
• Strong problem-solving, critical thinking and decision-making skills
• Excellent project management skills, including organization, planning, and prioritizing
• Good presentational skills
• Reasonable numeric skills
• Innovative in respect of service quality and ways in which it can be improved
• Patient and tolerant
• Experience in the implementation of a Laboratory Information Management System and other medical diagnostics systems is desirable (though not a must)