Head, Human Resources at Khenpro Global Services

Responsibilities

• Serve and provide HR leadership and support -acting as main point of contact for all recruitment, benefits, payroll, and employee relations issues.
• Participate in and lead key HR initiatives, including staffing, management training, performance management, organization planning, compensation planning, and employee development.
• Assume leadership role in resolving employee relations issues, coaching managers through the process.
• Advocate and offer guidance to employees concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Interpret and implement HR policies, practices and procedures.
• Manage staffing process, working with managers and unit heads to identify objective recruitment strategies, as well as ensure diverse candidate slates and top-quality candidate selection.
• Manage performance activities/initiatives in collaboration with legal and labor relations.

Qualifications
Required Skills / Abilities:

• A Bachelor’s Degree (preferred) in Human Resources or a Business-related field.
• Possession of CIPM certification would be an added advantage
• A minimum of four (4) years’ experience in leadership and supervisory HR role.
• Proven track record in creating and maintaining employee communications strategies and employee engagement plans and initiatives including recognition, employee engagement events and strategies for collecting employee feedback and creating action plans to address employee concerns and ideas.
• Proven work experience leading recruiting efforts.
• Solid ability to conduct different types of interviews.
• Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc.)
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Excellent organizational skills and attention to detail.
• Strategic thinker with proven ability to drive continuous improvement and results.
• Proficient with Microsoft Office Suite or related software.