Head - Human Resource at Willers Solutions

Responsibilities

• The Head of HR is responsible for driving key initiatives in talent acquisition, employee development, performance management, compensation and benefits, and organizational culture.
• The role will also be responsible for managing office operations, vendor relationships, and general administrative support to ensure a productive and efficient work environment
• Develop and refine HR strategies that support organizational growth, agility, and employee performance.
• Conduct workforce planning and talent forecasting to ensure the organization has the right talent in place to meet future business demands.
• Drive the alignment of HR initiatives across all departments, ensuring consistency and integration into broader company goals.
• Talent Management Strategy
• Work closely with the recruitment specialist to develop talent pipelines and succession plans for key roles.
• Create frameworks for performance management, career development, and leadership growth that reflect the company’s values and objectives.
• Work with managers to establish performance goals, key performance indications and conduct performance reviews to evaluate employee’s performance.
• Assess organizational structures, teams, and workflows to identify opportunities for improvement
• Ensure vendors meet service level agreements (SLAs) and quality expectations.
• Oversee space planning and office expansions, ensuring that all facilities meet the needs of employees.
• Develop and implement procedures, processes, and policies to ensure smooth and efficient operations and alignment with business objectives.
• Lead initiatives to promote diversity, equity, and inclusion (DEI), ensuring a work environment that is inclusive and supportive for all employees.
• Develop, implement, and manage competitive compensation structures, including base pay, variable pay, and executive compensation.
• Conduct market research and benchmarking to ensure pay levels are competitive and aligned with the company’s goals and industry standards.
• Lead the design of salary structures, including pay grades, bonus plans, and long-term incentives, ensuring alignment with the company’s compensation philosophy.
• Manage company’s salary review and implementation process, ensuring equitable and market aligned adjustments
• Develop and utilize HR metrics and data analytics to evaluate the effectiveness of HR strategies and initiatives.
• Track key performance indicators (KPIs) related to employee engagement, retention, talent acquisition, and organizational development.
• Plan and coordinate company events, meetings, and conferences, including logistics and accommodations.
• Organize team-building activities, training sessions, and other company functions as needed.
• Provide high-level administrative support to senior management, including meeting coordination, and travel arrangements.
• Manage relationships with vendors and service providers, negotiating contracts, terms, and pricing for office supplies, equipment, and services (e.g., cleaning, security, etc.)

Requirements

• Must have a bachelor’s degree in human resources, Business Administration, Management, or a related field (Master's Degree is an added advantage)
• Must have an HR certification in and of the following CIPM, CIPD, SPHR, SHRM
• Minimum of 5-6 years in HR and administrative management with at least 3 in leadership or executive role (recycling experience added advantage)
• Knowledge of appropriate HR Software
• Proven track record of success in managing cross-functional teams, implementing HR strategies, and overseeing office management.
• Strong understanding of HR laws, policies, and best practices, as well as operational management skills.
• Ability to align HR strategies with organizational objectives and long-term vision.
• Understanding of the importance of discretion when dealing with sensitive employee compensation data.
• Strong leadership capabilities with the ability to influence and inspire senior leadership and teams across the organization
• Ability to manage and motivate a team, fostering a positive and collaborative work environment
• Excellent interpersonal, networking and communication skills
• Data-driven collaborative approach Result-driven
• Critical thinker and problem-solving skills
• Exceptional verbal and written communication skills, with the ability to present complex HR concepts clearly to all levels of leadership.
• Experience in leading organizational change and transformation initiatives.