⁠Head, HR & Admin at Foteino Talento

• We are seeking an experienced and dedicated Head, HR & Admin to join our client, a prestigious laundry and dry-cleaning services provider located in Lekki, Lagos, Nigeria. This well-established organisation has built a reputation for delivering exemplary care and attention to detail for all types of garments.
• With over 9 strategically located facilities across Lagos, the company provides a comprehensive range of services tailored to meet diverse customer needs, from everyday essentials to specialised care for formal and special occasion attire.
• The ideal candidate would be responsible for balancing direct oversight of HR efforts and Administration with long-term strategic direction and implementation of policies and processes to enhance business performance and profitability. The individual will primarily act as a consultant for company executive management on all issues related to human resources.
• The Head, HR & Admin. will serve as a liaison between Executive management, HR departments, and employees to develop, enact, and monitor human resources initiatives and programs across business lines. He/she will be a proactive communicator and change agent, someone who can successfully balance employee needs with business objectives to create integrated solutions.

Human Resources:

• Lead the HR function, including recruitment, talent management, performance management, compensation & benefits, employee relations, and compliance with labor laws and regulations.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Manage the end-to-end recruitment process, from sourcing to onboarding, ensuring the company attracts and retains top talent.
• Design and implement employee development and retention programs to enhance employee engagement and growth.
• Oversee the performance appraisal system to assess employee performance and provide constructive feedback.
• Manage employee relations issues and foster a positive working environment through conflict resolution, training, and initiatives that promote diversity and inclusion.
• Lead compensation and benefits strategy, ensuring competitiveness and internal equity.
• Develop and manage HR policies, ensuring compliance with legal regulations and industry best practices.
• Ensure compliance with labor laws, employee safety, and reporting requirements.

Administration:

• Oversee the administration of office functions, facilities management, and corporate services to ensure operational efficiency.
• Develop and implement policies and procedures for administrative tasks, including office supplies, travel management, and employee benefits administration.
• Manage office budgets, cost controls, and resource allocation.
• Develop and manage relationships with external vendors and service providers (e.g., facility management, IT support, office supplies).
• Ensure the smooth functioning of IT infrastructure and office resources.
• Collaborate with other departments to enhance operational performance and streamline administrative processes.

Leadership & Strategy:

• Act as a trusted advisor to senior leadership on all HR and administrative matters.
• Lead and mentor the HR and admin team, providing guidance, support, and professional development.
• Build a high-performance team through effective leadership, talent development, and coaching.
• Develop and implement HR metrics and analytics to track and measure the effectiveness of HR initiatives.
• Lead and drive organizational change initiatives, ensuring smooth transitions during periods of growth or restructuring.
• Represent the organization in employee-related matters, ensuring a fair and consistent approach to decision-making.

Compliance & Risk Management:

• Ensure compliance with all local, state, and federal labor laws, including regulations on wages, working hours, and employee benefits.
• Implement risk management strategies related to employee safety, confidentiality, and data security.
• Develop and maintain proper documentation and records for HR and administrative functions.
• Manage the internal and external audits for HR and administrative functions.
• Develop and Implement Human Resources Initiatives
• Consult with Executives and Managers
• Compliance and Risk Management
• Administration
• Leadership & Strategy
• Perform day to day HR Functions
• Strong leadership skills with a collaborative, inclusive management style.
• High emotional intelligence, with the ability to manage sensitive and confidential information.
• Proactive, strategic thinker with a hands-on approach to execution.
• Ability to handle complex situations with diplomacy, discretion, and professionalism.
• Results-driven with a focus on continuous improvement. Current, in-depth knowledge of legal requirements related to human resources and employee management, including workers’ compensation, union relations is required.
• Excellent communication and interpersonal skills.
• The ideal candidate should be personable.
• Challenge and support executive management.
• Should be bold, proactive and flexible.
• NSITF Regulations and Compliance.
• ITF Regulations and compliance.
• Industry Relations Knowledge.
• Labor Laws.
• HRIS applications and use of Microsoft.

Requirements

• Bachelor’s degree in HRM, Business Administration, communications, or related field
• M.Sc./MBA HR or related discipline is an added advantage.
• Experience in a fast-paced work environment.
• Certification in HR (e.g., SHRM-SCP, HRCI, CIPD).
• Knowledge of IT systems, project management, and administrative functions.
• Minimum 10 years’ relevant work experience, 5 years human resource management practice of which 3-5years in FMCG.
• Proficiency in HRIS software, MS Office Suite, and other relevant tools.