Guest House Coordinator at Aldelia Limited

Job Summary

• Our Client is seeking an experienced Guest House Coordinator to oversee catering, housekeeping, residential services, contractors, events, and HSE / quality standards across its company village and guest house facilities.

Key Responsibilities

• Coordinate catering, housekeeping, reception, and residential services.
• Supervise contractors and ensure compliance with company standards and contract terms.
• Monitor  food quality, hygiene, meal preparation, service levels, and food safety.
• Review and approve menu proposals and monitor daily meal service records.
• Inspect materials and supplies delivered by service providers.
• Ensure guest rooms and residential apartments meet company standards.
• Coordinate events, meetings, training centre activities, and other hospitality services.
• Monitor contractor KPIs and coordinate weekly site inspections.
• Ensure timely preparation of Job Progress Certificates and follow up on vendor payments.
• Support budget projections for Guest House / Village CAPEX activities.
• Prepare reports and documentation for departmental and management meetings.
• Ensure compliance with HSE, hygiene, quality, and environmental requirements.
• Coordinate receptionist activities and collate guest house reports.
• Ensure contractors participate in required HSE meetings and inspections.

Key Accountabilities

• Maintain high standards of catering, housekeeping, and residential services.
• Ensure contractor performance and compliance with agreed standards.
• Maintain food safety, hygiene, HSE, and quality requirements.
• Coordinate events, meetings, and guest house activities efficiently.
• Provide accurate reports on activities and service performance.

Requirements

• B.Sc. or equivalent in a relevant discipline.
• Minimum 7 years of experience in guest house, hospitality, facilities, catering, residential camp, or related operations.
• Strong knowledge of catering, housekeeping, food hygiene, and service quality.
• Experience managing contractors and service providers.
• Strong event planning and coordination skills.
• Excellent interpersonal and communication skills.
• Ability to work with people from diverse nationalities and backgrounds.
• High integrity, professionalism, courtesy, and attention to detail.
• Ability to work effectively under pressure.
• Strong commitment to HSE, quality, and service excellence.