General Travel Consultant at g126 Continental Travels

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Collect deposits and balances.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Handle unforeseen problems and complaints and determine eligibility for money returns.
• Attend conferences to maintain familiarity with tourism trends.
• Create and update electronic records of clients.
• Maintain relationships with key persons.
• Keep financial statements and documents.
• Reach the revenue and profit targets.

Requirements and Skills

• Degree in Hospitality, Travel, Tourism, Business or a relevant field.
• Minimum of 3 years work experience.
• Candidates with personal travel experience will be preferred.
• Proven working experience as a Travel Consultant.
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
• Proficiency in English; knowledge of additional languages is an advantage.
• Exemplary sales skills and customer-oriented approach.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively.
• Demonstrable ability to handle crises.
• Ability to commute/relocate to Yaba axis.