Front Office Administrator at IDP Education Ltd

Role purpose

• As a Front Office Administrator, you will be responsible for providing essential administrative support to our Abuja IDP office.
• This role is crucial in ensuring the smooth running of daily operations and maintaining a positive first impression for our clients and visitors.

Key Responsibilities
Information system

• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver the mail.
• Record and handle all incoming and outgoing couriers.

Visitors’ Management

• Welcome visitors and guests and direct them appropriately.
• Register walk-in, and call-in students on the Client Relation Management (CRM) system and assign to counsellors.

Meetings

• Assist in planning and preparation of meetings, conferences, and conference telephone calls.
• Make preparations for meetings.

Office Instruments

• Maintain an adequate inventory of office supplies.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.

Secretary Tasks

• Provide word-processing and secretarial support.
• Ensure the office is always in order.
• Assist the Office Manager and other staff as required.

Administrative tasks

• Provide support with logistics and planning
• Process visa applications, and flight bookings for employees when required

Required Experience

• University graduate with 2-3 years’ experience in a similar position.
• Excellent in English language, especially English speaking & listening.
• Customer Service oriented
• Excellent communication and problem-solving skills.
• Committed to hard work and continual learning.
• Effective verbal and listening.
• Word processing programs at a highly proficient level.
• Time management skills.