Latest Jobs at IDP Education Ltd

Role purpose

• The IELTS Administration Assistant is responsible for providing administrative support to Nigeria IELTS Test Centre Administrator in accordance with IELTS regulations and IDP policies. Strict adherence to test security and administration requirements is an essential part of the job.

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Role purpose

• As a Front Office Administrator, you will be responsible for providing essential administrative support to our Abuja IDP office.
• This role is crucial in ensuring the smooth running of daily operations and maintaining a positive first impression for our clients and visitors.

Key Responsibilities
Information system

• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver the mail.
• Record and handle all incoming and outgoing couriers.

Visitors’ Management

• Welcome visitors and guests and direct them appropriately.
• Register walk-in, and call-in students on the Client Relation Management (CRM) system and assign to counsellors.

Meetings

• Assist in planning and preparation of meetings, conferences, and conference telephone calls.
• Make preparations for meetings.

Office Instruments

• Maintain an adequate inventory of office supplies.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.

Secretary Tasks

• Provide word-processing and secretarial support.
• Ensure the office is always in order.
• Assist the Office Manager and other staff as required.

Administrative tasks

• Provide support with logistics and planning
• Process visa applications, and flight bookings for employees when required

Required Experience

• University graduate with 2-3 years’ experience in a similar position.
• Excellent in English language, especially English speaking & listening.
• Customer Service oriented
• Excellent communication and problem-solving skills.
• Committed to hard work and continual learning.
• Effective verbal and listening.
• Word processing programs at a highly proficient level.
• Time management skills.

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Role purpose

• The Social Media Specialist role is responsible for the ongoing management and growth of IDP’s Nigeria social media presence in alignment with business strategies and direction

Key Responsibilities

Social Media Management

• Develops content across owned social channels including blog posts, tweets, status updates, pins, photos and videos.
• Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
• Leverages measurement tools to provide progress reports and insights, while continually finding ways to improve on those metrics through testing and new initiatives.
• Alert marketing management to any major negative conversations about IDP brand and services and collaborate with team to develop measures to protect and enhance IDP image online.

Competition Monitoring

• Monitor competitive activity on social media and audience interactions.
• Suggest and develop online activities to counter competitive activities.

Knowledge Development

• Continuously update own knowledge of social media best practices and latest trends and share learnings with relevant team members to enhance IDP marketing efforts

Required Experience

• 3 years’ experience or equivalent exposure to a corporate environment
• Knowledge of Digital Marketing current best practices and understanding of Digital production processes
• Knowledge of social media and analytics software (Hootsuite, Raven Tools, Google Analytics, Facebook Insights, etc.).
• Knowledge social media paid advertising campaigns including Facebook, LinkedIn, and Twitter.
• Strong understanding of user-generated content management, content marketing and reputation management.
• Strategic content creation and excellent writing skills.
• Ability to work independently and in a team environment.
• Experience with social media platforms, including, but not limited to Facebook, Pinterest, Twitter, YouTube, Google+, LinkedIn.