Front Desk Sales Personnel at RetailPoint Solutions Limited

JOB DESCRIPTION

• Greeting and assisting customers in a friendly and professional manner.
• Providing information about products or services, explaining features and benefits, and guiding customers through the sales process.
• Handling reservations, appointments, or bookings as needed.
• Processing transactions, handling cash or credit card payments, and issuing receipts.
•  Managing phone calls and emails, addressing inquiries, and providing information to customers.
• Performing administrative duties such as data entry, maintaining records, and handling paperwork.
• Addressing customer concerns or issues and finding appropriate solutions.
• Staying informed about products or services offered and updating knowledge regularly.
• Ensuring the front desk area is clean, organized, and presents a positive image to customers.

QUALIFICATIONS 

• Bsc/HND Bussiness Administration/Marketing 
• Excellent communication skills 
• 1-3years experience in sales and marketing.
• Good knowledge of basic sales techniques and also ability to up sale and cross sale products