Front Desk Representative at Yemsays Properties and Investments Limited

Summary

• We are looking for a personable and organized Front Desk Representative to be the first point of contact for our company.
• The ideal candidate will handle reception duties, manage incoming calls, assist visitors, and provide administrative support to ensure smooth day-to-day operations.

Key Responsibilities

• Welcome and attend to clients, visitors, and guests in a professional manner.
• Manage the reception area and ensure it is tidy, professional, and presentable.
• Answer, screen, and forward phone calls; respond to inquiries via email and in person.
• Maintain visitor records and issue visitor passes where necessary.
• Handle incoming and outgoing correspondence (letters, packages, deliveries).
• Provide administrative support such as filing, photocopying, scheduling, and maintaining office supplies.
• Coordinate with other departments to ensure smooth communication and support.
• Uphold confidentiality and handle sensitive information with discretion.

Qualifications & Requirements

• OND / HND / Bachelor’s Degree in Business Administration, Office Management, or related field.
• 1 - 2 years proven experience as a front desk representative, receptionist, or similar role is an advantage.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and basic office equipment.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and customer service-oriented mindset.

Key Skills & Competencies:

• Communication & Interpersonal Skills
• Customer Service Orientation
• Time Management & Organization
• Attention to Detail
• Problem-Solving
• Professionalism & Confidentiality.