Front Desk Receptionist at Ivee Consulting Limited

The front desk receptionist is the first point of contact for customers, guests, and walk-ins. They perform various functions, including providing clerical and customer support duties.

The front desk receptionist job description consists of the following major tasks, duties, and responsibilities:

• Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries
• Maintains employee and department directories as a guide for directing visitors
• Offers beverage to guests where necessary
• Schedules meetings and travel for executives, as well as appointments for customers
• Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams
• Contributes to team effort when required
• Operates telephone switchboard; answers and transfers calls to appropriate units
• Takes messages and communicates them to appropriate enquirers
• Handles outgoing mails; sorts and distributes incoming mails
• Responsible for placing outgoing calls and conference calls as needed
• Drafts, reviews, and proofreads office documents
• Responsible for basic data entry as assigned
• Maintains and stocks basic office supplies
• Responsible for operating and maintaining office machines, including printers, copiers, and fax
• Ensures compliance with company rules and regulations in the reception area.