Front Desk Officer at White Soul Group

Job Description

• We are searching for a courteous and professional Front Desk Officer to join our team. 
• As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support. 
• The ideal candidate is friendly, organized, and capable of handling a variety of tasks in a fast-paced environment

Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer and direct phone calls to appropriate individuals.
• Manage inquiries and provide information about the organization's products or services.
• Schedule appointments and meetings, and maintain calendars for staff.
• Receive, sort, and distribute mail and deliveries.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Monitor and maintain office supplies and equipment.
• Assist with other administrative duties as assigned.

Requirements

• Bsc, BA, HND in any relevant field from a recognized institution
• Proven experience in a customer service or administrative role preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Must be a female for gender balance

Required Skills:

• Excellent customer service skills
• Communication and interpersonal abilities
• Organization and multitasking capabilities
• Professionalism and courteousness
• Strong attention to details
• Adaptability and flexibility
• Problem-solving skills
• Computer proficiency
• Time management and prioritization
• Positive attitude and teamwork