Front Desk Officer at Total Data Limited

We are seeking to recruit an OND holder for the Front Desk Officer position. Interested candidates must reside in Ilupeju or its environs.

Job Objective

• Ensure seamless operations at the reception area while providing a welcoming, organized, and professional environment for visitors and staff.
• Foster positive interactions, excellent customer service, and timely communication across all internal and external touchpoints.
• Support administrative efficiency and promote the company’s professional image.

Duties & Responsibilities

• Manage day-to-day front desk and administrative/clerical operations to ensure the smooth running of office activities.
• Greet and attend to visitors and clients courteously while maintaining a positive and professional demeanor.
• Manage all incoming calls — screen, redirect, or take messages as appropriate.
• Receive, record, and dispatch all incoming and outgoing mails to the appropriate departments promptly.
• Maintain the visitors’ register and ensure proper documentation of office correspondence.
• Monitor and ensure prompt response to email enquiries and general correspondence.
• Provide administrative and logistical support to the HR and ESS teams as needed.
• Coordinate meeting schedules, send out invitations, and manage meeting room bookings.
• Collate and submit weekly administrative or front desk activity reports.
• Maintain confidentiality and security of information and records entrusted to you.
• Perform any other related duties may be assigned.

Requirements

• Minimum of National Diploma (ND) in Business Administration, Office Technology, or a related field.
• Minimum of 1 year of relevant experience in a front desk, customer service, or administrative support role (experience in a corporate environment is an added advantage).
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask and manage competing priorities effectively.
• Professional appearance and positive attitude.

Skills/Competencies

• Excellent knowledge of Microsoft Office Suite (especially Excel and Word).
• Strong written and verbal communication skills.
• Customer service orientation and problem-solving ability.
• Attention to detail and ability to maintain confidentiality.
• Professional time management and multitasking abilities.

Benefits

N70,000.00 Gross salary

Other Benefits

• Pension
• HMO
• Group Life Insurance
• 13th Months
• Leave Allowance
• Hybrid Mode of work