Front Desk Officer at Talents and Skills Africa

Key Responsibilities

• Greet and welcome visitors, clients, and staff with a friendly and professional attitude.
• Answer and direct phone calls in a polite and timely manner, taking accurate messages when necessary.
• Manage the front desk area by keeping it clean, organized, and running smoothly.
• Assist visitors by providing accurate information about the company’s services, location, and relevant personnel.
• Handle incoming and outgoing mail, deliveries, and packages, ensuring they reach the appropriate department or individual.
• Maintain and manage visitor logs, ensuring security procedures are followed.
• Schedule appointments, manage meeting rooms, and coordinate with staff for meetings.
• Perform general administrative tasks such as filing, photocopying, and data entry.
• Maintain office supplies inventory and order new stock as needed.
• Assist with any additional tasks assigned by the management or other departments.

Qualifications

• Proven experience as a front desk officer, receptionist, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in using office equipment such as computers, printers, and phones.
• Ability to manage a busy front desk environment and remain calm under pressure.
• Friendly and approachable with a customer-oriented mindset.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with professionalism and confidentiality.