Front Desk Officer at Minka Estates

Responsibilities:

• Manage the front desk; greet and direct visitors, answer phone enquiries and handle complaints in a courteous, professional manner.
• Manage company's various inboxes (general email, WhatsApp and social media accounts - Instagram, Facebook and LinkedIn) and respond to customer enquiries in a timely manner.
• Act as main point of contact for staff enquiries regarding office management and basic company policies.
• Monitor office stationery and supplies, and maintain adequate inventory.
• Monitor and maintain office facilities and equipment, arranging repairs when necessary Liaise, negotiate and manage relationships with vendors/suppliers, and monitor contractual agreements.
• Manage company documentation, employee files and other filing systems - whilst ensuring the confidentiality and security of sensitive data.
• Support the Head of Operations and Finance Manager with financial, HR and sales/marketing administration.
• Manage office budget and subscriptions, and provide periodic reports.
• Coordinate meetings, schedules and company presentations, distribute memos and reports, and ensure that everyone is kept up to date on necessary company news and information.
• Seek regular updates from Site Project Manager regarding site office - arranging supplies, cleaning, maintenance or petty cash as necessary.
• Coordinate social media content; organise graphic designer and photographer/videographer.
• Schedule posts and generate captions for social media accounts.
• Perform ad hoc duties and run errands such as trips to the bank or site.