Front Desk Officer at HRLeverage Africa

Location: GRA Benin, Edo

Responsibilities

• Supervise the front office team and ensure they provide professional and exceptional service for customers at all times.
• Ensure restaurant phones are answered promptly
• Resolve all customer complaints
• Troubleshoot emergencies
• Plan restaurant events/parties
• Maintain restaurant ambience
• Schedule staff rota
• Ensure ordering process are followed and full payments on sales made and tills balance at close of business.
• Liaise with other departments and agencies

Qualifications

• A University Degree and experience in a supervisory role in the hospitality industry.

Requirements

• Outgoing personality
• Good telephone skills
• Excellent communication skills to handle any complaints and emergencies in a professional manner
• The ability to multitask and manage your time
• Be quick at decision-making.

Salary
N80,000 - N100,000 monthly.