Front Desk Officer - Gombe at Society for Family Health (SFH)

Job Profile:

The front desk officer is responsible for being the first contact for clients and stakeholders at the OSS, and assisting with other administrative functions.

Key Responsibilities: 

The successful candidate will:

• Coordinate the movement of clients from one service delivery to another within the OSS.
• Managing Front Office Operations: Maintaining a neat and organized front desk area.
• Managing visitor sign-in processes and security procedures.
• Providing Information to clients and other visitors to the OSS about the services.
• Assisting with general inquiries and providing directions.
• Record keeping of visitor logs, client appointments, updating and maintaining contact databases.
• Administrative Support: assisting with various administrative tasks such as photocopying, faxing, and filing. Supporting other departments with clerical tasks as required.
• Other administrative duties as assigned by supervisor.

Qualifications/Experience:

• ND/NCE
• 1 year of relevant work experience.

Skills and Competencies Required:

Technical:

• Computer literacy
• Ability to multi-task
• Ability to work with minimal supervision
• Effective verbal and written communication
• Administrative
• Strong Interpersonal skills

Behavioural:

• Courteous and respectful
• Professional
• Patient
• Accepts feedback and takes correction
• Neat

This advert will close on or before Monday, January 12, 2024