Front Desk / Administrative Officer at Howbury School Lagos

Job Description

• As the Front Desk/Administrative Officer, you are the face of the school and as such, it is your responsibility to ensure all visitors (parents, inquirers, vendors) to the school are warmly received, welcomed and attended to.
• You should also be a repository of information about the school; you are to respond swiftly to all enquiries about the school.

General Duties

• Receive and welcome all visitors to the school. Ensure they fill the visitors form at the gate.
• Man the Front Desk at all times; ensure the area is tidy and well kept at all times.
• Ensure front office desk, storage cupboards and any other table at the front office are always clean, not littered and properly arranged.
• Receive and log all phone calls.
• Ensure all complaints and requests are resolved within 24 hours.
• Document and track all complaints.
• Support in ensuring the transport system is working to optimal levels.
• Ensure the school phone has enough calling credit for the week on Mondays.
• Be up to date with bills and prices of services and communicate such to stakeholders as required.
• Ensure all workmen entering the facility are properly identified and wearing appropriate I.D card issued by the front office.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 2 - 4 years work experience.