Free Trade Zone Business Development Officer, Lagos at T.O.N Corporate Services

The Investor Relations & Business Development Officer serves as the first point of contact for investors and Free Zone Enterprises (FZEs). The role ensures service continuity, supports investor onboarding, and drives Zone expansion and growth initiatives.

Responsibilities

• Acting as first point of contact for investors and FZEs
• Managing application intake and onboarding
• Maintaining service request and escalation log
• Coordinating documentation between investors and the Zone
• Supporting investor retention and satisfaction
• Identifying and pursuing new investment opportunities
• Supporting promotional and business development initiatives
• This role ensures service continuity and Zone expansion.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Economics, International Trade, or a related field
• Minimum of 5 years’ relevant experience in investor relations, business development, client service, or corporate services administration
• Free Trade Zone experience preferred
• Experience managing client onboarding and documentation processes
• Strong understanding of investor engagement and service delivery standards
• Demonstrated ability to support business development and growth initiatives
• Strong communication, negotiation, and relationship management skills
• Ability to manage service logs, documentation coordination, and escalation tracking
• Strong organizational and multitasking abilities
• Professional demeanor and client-focused mindset